What are our communication channels?
You can reach us through various communication channels such as;
- Online chat - you can reach our support agents on the bottom left of our home page 24/7.
- Facebook Messenger - you can find us on Face book messenger on the bottom right of our home page
- E-mail - send an email to firstname.lastname@example.org and our Customer Support Manager will be in touch with you.
- Contact us Page - you can always refer to us through our Contact us page for any request except returns.
Which communication channel should I use when returning an item?
First you should talk to one of our online agents through our Home page the soonest you decided to return an item. Our Agent can verify your request and direct you to follow the return procedure.
How can I clarify my queries regarding a product?
You can always talk to one of our Agents via Online chat or Facebook Messenger in our Home page to provide you a quick feedback. Also you can send us your queries via email so that we can provide you all answers.